Privacy policy

1. Personal Information We Collect

“Personal information” refers to information that identifies you or can reasonably be linked to you. This does NOT include anonymous or de-identified data.

Depending on how you use our Services, we may collect the following categories of personal information:

Contact Details

  • Name

  • Billing & shipping address

  • Phone number

  • Email address

Financial Information

  • Credit card / debit card details

  • Payment information / confirmations

Account Information

  • Username, password

  • Security settings & preferences

Transaction Information

  • Products viewed, added to cart, purchased, exchanged or cancelled

  • Past orders and purchase patterns

Communications

  • Customer support messages

  • Email interactions

Device & Technical Information

  • IP address

  • Browser, device type, and OS

  • Network information

  • Unique device IDs

Usage Information

  • Pages visited

  • Time spent on website

  • Clicks, interactions, navigation patterns

2. Sources of Personal Information

We collect information from:

Directly from You

When you:

  • Create an account

  • Make a purchase

  • Contact customer support

  • Subscribe to emails or notifications

Automatically

Through:

  • Cookies

  • Browsing data

  • Device analytics

Service Providers

(Example: Shopify, payment gateways, shipping partners)

Third Parties

Marketing partners, analytics tools, or social media platforms.

3. How We Use Your Personal Information

Depending on how you interact with our Services, we use your information to:

Provide & Improve the Services

  • Process orders

  • Accept payments

  • Ship products

  • Manage your account

  • Handle returns or replacements

  • Personalize your shopping experience

  • Remember preferences

  • Recommend products

Marketing & Advertising

  • Send promotional emails/SMS

  • Show you personalized ads

  • Targeted advertising based on your activity

Security & Fraud Prevention

  • Authenticate your account

  • Detect and prevent fraud or suspicious activity

  • Protect the integrity of our Services

Communication

  • Customer support

  • Order updates

  • Important notifications

Legal Compliance

  • Respond to government requests

  • Comply with legal or regulatory obligations

4. How We Disclose Personal Information

We may share your personal information with:

Service Providers

  • Shopify

  • Payment processors

  • Analytics providers

  • Shipping & logistics partners

  • Customer support tools

Marketing Partners

To show ads or marketing messages based on your activity.

Business Transactions

In case of:

  • Merger

  • Acquisition

  • Asset transfer

  • Bankruptcy

When Required by Law

To comply with:

  • Court orders

  • Law enforcement requests

  • Government regulations

With Your Consent

When you authorize data sharing (e.g., social media logins).

5. Relationship with Shopify

Our store runs on Shopify.
Shopify collects and processes data to ensure secure transactions and proper store functioning.

To learn how Shopify uses your data, visit:
https://privacy.shopify.com/en

For Shopify privacy requests, visit the Shopify Privacy Portal.

6. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices or content of third-party websites.
Your activity on those websites is governed by their own policies.

7. Children’s Data

Our Services are not intended for children under the legal age of majority.
We do not knowingly collect personal information from minors.
If you believe a child has provided us data, please contact us to have it deleted.

8. Security & Data Retention

While we take steps to protect your information, no method of transmission is 100% secure.

We retain personal information as long as necessary to:

  • Maintain your account

  • Fulfill orders

  • Comply with laws

  • Resolve disputes

9. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Right to Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt-Out of Marketing

  • Managing cookie preferences

You may exercise these rights by contacting us at contact@airmagicindia.com

We may need to verify your identity before fulfilling certain requests.

10. Complaints

If you have concerns about how your information is handled, contact us anytime.
In some regions, you may also lodge a complaint with your local data authority.

11. International Transfers

Your data may be stored or processed outside your country.
We rely on legal transfer mechanisms such as Standard Contractual Clauses where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
New versions will be posted with a revised “Last Updated” date.